Last updated: May 2026
Welcome to NUNU UK.
We value every customer and aim to provide premium products, professional education, and excellent service. Please read our return and refund policy carefully before placing an order.
1. Professional Use Products
All NUNU products are intended for professional use only.
Due to hygiene, safety, and product integrity reasons, we do not accept returns or exchanges for:
Opened products
Used products
Products with broken seals
Lash lift solutions, serums, creams, balms, or liquids that have been opened or tested
This policy helps ensure product freshness, hygiene, and quality for all customers.
2. Damaged, Incorrect, or Faulty Items
If you receive:
A damaged item
A faulty product
The wrong item
Please contact us within 48 hours of delivery with:
Email: [your email here]
Once reviewed, we may offer:
Items reported after 48 hours may not be eligible for refund or replacement.
3. Allergic Reactions & Individual Results
As every individual’s lashes, skin, aftercare routine, and treatment technique are different, we cannot guarantee identical results for every user.
We are not responsible for:
We strongly recommend:
4. Courses, Training & Digital Products
All course bookings, deposits, online materials, downloadable files, and digital products are non-refundable.
Training deposits secure your space and preparation materials; therefore they cannot be refunded once booked.
If you cannot attend:
5. Return Eligibility (Unopened Products Only)
We may accept returns for unopened and unused products within 14 days of delivery if:
The product is completely unused
Original packaging remains sealed and intact
The item is approved by our team before return
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Unauthorized returns may be refused.
6. Shipping Costs
Original shipping fees are non-refundable unless:
7. Order Cancellations
Orders cannot be cancelled once dispatched.
If you need urgent assistance before dispatch, please contact us as soon as possible and we will try our best to help.
8. Contact Us
For all return or refund enquiries, please contact:
Email: wish.beaute@gmail.com
Instagram: wish_lash_london
We aim to reply within 1–2 business days.
Professional Disclaimer
NUNU products are designed for trained beauty professionals.
By purchasing from our website, customers acknowledge that proper professional knowledge and safe application practices are required.
i wanna add all set is coming with the latest nunu lash lift demostration by korean tutor
You can add this section under your product bundle / starter kit description:
Included Exclusive Training Access
Every set includes access to the latest NUNU lash lift demonstration video taught by our Korean tutor.
Learn the newest Korean lash lift techniques, product application methods, timing control, styling tips, and updated NUNU procedures directly from the official training approach.
Perfect for both beginners and experienced lash artists looking to improve their results and technique precision.
Shorter luxury-style version:
Every set includes the latest NUNU Lash Lift demonstration by our Korean tutor, featuring updated techniques, application methods, and professional tips.
Or more sales-focused:
Complimentary access to the latest Korean tutor demonstration is included with every set, helping you achieve cleaner lifting, better retention, and more refined results with NUNU products.
